The Oversight Board weighs in on Meta’s most-moderated word - Best News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aitesonics.com\/the-oversight-board-weighs-in-on-metas-most-moderated-word-100003625\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Oversight Board weighs in on Meta’s most-moderated word - Best News\" \/>\n<meta property=\"og:description\" content=\"The Oversight Board is urging Meta to change the way it moderates the word \u201cshaheed,\u201d an Arabic term that has led to more takedowns than any other word or phrase on the company\u2019s platforms. Meta asked the group for help crafting new rules last year after attempts to revamp it internally stalled. 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{"id":651,"date":"2024-04-05T05:15:29","date_gmt":"2024-04-05T05:15:29","guid":{"rendered":"https:\/\/aitesonics.com\/the-oversight-board-weighs-in-on-metas-most-moderated-word-100003625\/"},"modified":"2024-04-05T05:15:29","modified_gmt":"2024-04-05T05:15:29","slug":"the-oversight-board-weighs-in-on-metas-most-moderated-word-100003625","status":"publish","type":"post","link":"https:\/\/aitesonics.com\/the-oversight-board-weighs-in-on-metas-most-moderated-word-100003625\/","title":{"rendered":"The Oversight Board weighs in on Meta’s most-moderated word"},"content":{"rendered":"

The Arabic word \u201cshaheed\u201d is often translated as \u201cmartyr,\u201d though the board notes that this isn\u2019t an exact definition and the word can have \u201cmultiple meanings.\u201d But Meta\u2019s current rules are based only on the \u201cmartyr\u201d definition, which the company says implies praise. This has led to a \u201cblanket ban\u201d on the word when used in conjunction with people designated as \u201cdangerous individuals\u201d by the company.<\/p>\n

However, this policy ignores the \u201clinguistic complexity\u201d of the word, which is \u201coften used, even with reference to dangerous individuals, in reporting and neutral commentary, academic discussion, human rights debates and even more passive ways,\u201d the Oversight Board says in its opinion. \u201cThere is strong reason to believe the multiple meanings of \u2018shaheed\u2019 result in the removal of a substantial amount of material not intended as praise of terrorists or their violent actions.\u201d<\/p>\n

In their recommendations to Meta, the Oversight Board says that the company should end its \u201cblanket ban\u201d on the word being used to reference \u201cdangerous individuals,\u201d and that posts should only be removed if there are other clear \u201csignals of violence\u201d or if the content breaks other policies. The board also wants Meta to better explain how it uses automated systems to enforce these rules.<\/p>\n

If Meta adopts the Oversight Board\u2019s recommendations, it could have a significant impact on the platform\u2019s Arabic-speaking users. The board notes that the word, because it is so common, likely \u201caccounts for more content removals under the Community Standards than any other single word or phrase,\u201d across the company\u2019s apps.<\/p>\n

\u201cMeta has been operating under the assumption that censorship can and will improve safety, but the evidence suggests that censorship can marginalize whole populations while not improving safety at all,\u201d the board\u2019s co-chair (and former Danish prime minister) Helle Thorning-Schmidt said in a statement. \u201cThe Board is especially concerned that Meta\u2019s approach impacts journalism and civic discourse because media organizations and commentators might shy away from reporting on designated entities to avoid content removals.\u201d<\/p>\n

This is hardly the first time Meta has been criticized for moderation policies that disproportionately impact Arabic-speaking users. A 2022 report<\/ins><\/a> commissioned by the company found that Meta\u2019s moderators were less accurate when assessing Palestinian Arabic, resulting in \u201cfalse strikes\u201d on users\u2019 accounts. The company apologized<\/ins><\/a> last year after Instagram\u2019s automated translations began inserting the word \u201cterrorist\u201d into the profiles of some Palestinian users.<\/p>\n

The opinion is also yet another example of how long it can take for Meta\u2019s Oversight Board to influence the social network\u2019s policies. The company first asked the board to weigh in on the rules more than a year ago (the Oversight Board said it \u201cpaused\u201d the publication of the policy after October 7 attacks in Israel to ensure its rules \u201cheld up\u201d to the \u201cextreme stress\u201d of the conflict in Gaza). Meta will now have two months to respond to the recommendations, though actual changes to the company\u2019s policies and practices could take several more weeks or months to implement.<\/p>\n

\u201cWe want people to be able to use our platforms to share their views, and have a set of policies to help them do so safely,\u201d a Meta spokesperson said in a statement. \u201cWe aim to apply these policies fairly but doing so at scale brings global challenges, which is why in February 2023 we sought the Oversight Board's guidance on how we treat the word \u2018shaheed\u2019 when referring to designated individuals or organizations. We will review the Board\u2019s feedback and respond within 60 days.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"